Expert Opinions | SDC Channel Insights

Kam Karaji, Global Head of Information Security for Bibby Financial Services, used his stage at DTX + UCX Europe to explore how businesses can leverage automation and AI to improve customer experience - without placing the wider company at risk…

The importance of delivering the Total Experience

John Hayes-Warren, CEO of Agilitas, discusses the findings of the company’s 2023 Channel Trends report, with customer experience and company culture, combining to provide the Total Experience, as the main priorities for the channel. The report also highlighted the importance of leadership, purpose, alliances, skills and sustainability, as John explains.

HP helps partners to embrace sustainability and the circular economy

Neil MacDonald, UK & Ireland Channel Director for HP Inc., discusses the importance of sustainability to the IT Channel, with a major opportunity for companies to become environmental trusted advisors to end users. Neil outlines the many programmes and initiatives which HP has developed to address key sustainability issues, such as a packaging re-think, tech take back and closed loop recycling, all of which help their Channel partners to deliver measurable sustainability benefits to their customers.

Carbon intensity focus changes the sustainability conversation

Danny Quinn, MD of DataVita, explains how the company, working with Posetiv, examined the carbon intensity of Europe’s major data centre markets, highlighting how this carbon intensity could be massively reduced by moving data centres to greener energy locations.

Forging a digital path to sustainable IT

Charissa Jaganath, Head of Responsible Business at IT services business Logicalis, discusses the company’s sustainability commitment as outlined in its CIO Summit: Forging a Digital Path to Sustainable IT. She explains how sustainability and a wider ESG focus is front and centre for both Logicalis itself and its ecosystem of partners and customers.

News

97% of businesses targeted by email-based phishing attacks in past year

Nearly all businesses (97%) have been targeted by email-based phishing attacks in the past year and two-thirds have suffered a ransomware attack – that’s according to a stark new report by leading cybersecurity provider, Mimecast, which has revealed the scale of the cybersecurity threat facing businesses today.

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Videos

The importance of delivering the Total Experience

HP helps partners to embrace sustainability and the circular economy

Carbon intensity focus changes the sustainability conversation

Forging a digital path to sustainable IT

News

97% of businesses targeted by email-based phishing attacks in past year

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