NEWS
AI adds to sustainability pressures on the data centre

Gisli Kr., Chief Sales Officer at AtNorth. discusses the carbon footprint AI explosion, suggesting that finding the right sustainable data centre to host these AI applications can help contribute to the circular economy. He also provides updates on the company’s third Icelandic data centre, some new hires, and record revenue levels – which in part can be contributed to atNorth’s strong sustainability credentials.

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Outsourcing opportunity for MSPs

Greg Jones, Vice President of Business Development EMEA, Kaseya, discusses the findings of the company’s recently published IT Operations Report. He shares some fascinating insights as to current end user challenges, including cybersecurity, automation, budgets, workloads and legacy infrastructure, suggesting that MSPs and the Channel more generally have a major opportunity to help their customers as they look for more outsourced technology solutions and expertise.

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Sustainability – time for a revolution? Part 1

Pankaj Sharma, Schneider Electric's Global Executive Vice President, Secure Power Division, discusses the sustainability gap, with too many organisations talking up their environmental credentials, but failing to implement the necessary actions.

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AI’s image problem - Fivetran
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Guro Bakkeng Bergan, VP and GM EMEA at Fivetran, discusses a recent Vanson Bourne report, conducted on behalf of Fivetran, which reveals that almost all companies recognise the importance of AI and, therefore, have plans to invest in the technology, but at the same time do not completely trust it, and also experience difficulty obtaining the data sets which are the ‘raw ingredients’ of successful AI implementations.

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To be a responsible AI leader, focus on being responsible
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Dr. Stephan Thiel, Global Analytics Business Management Senior Director – GAMMA, Boston Consulting Group, discusses the importance of Responsible AI in today’s digital business world.

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Sports broadcaster wins with New Relic

Craig McLean, VP of Engineering at DAZN Group, a global sports entertainment platform, explains the importance of observability to the company as it delivers an over-the-top streaming service to millions of subscribers across the globe.

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Conversational AI enhances customer and employee interactions
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Richard Stevenson, CEO of Red Box, discusses the results of the company’s recent ‘Being Human’ report, which provides some valuable insights into the Conversational AI market – how its use is already helping to improve customer and employee experiences, as well as contributing to fraud prevention. Richard also discusses the roadblocks that need to be overcome before the technology becomes pervasive.

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Observability offers a path to true IT optimisation

Stéphane Estevez, EMEA Director of Product Marketing, Observability & IT Markets at Splunk, discusses the findings of the company’s ‘State of Observability 2022’ report. He outlines the three different stages of the observability journey, the main reasons why organisations adopt observability solutions and the main benefits of doing so. He ends up with some key observability recommendations.

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Park Place Technologies expands its data centre expertise

Park Place Technologies has been on quite some journey, as the company has grown from its core Third Party Maintenance focus to today’s data centre network optimisation specialist organisation. Ian Shearer, Managing Director, APAC & EMEA, Park Place Technologies, discusses recent developments at the company, which include several acquisitions, technical solution and professional services innovations.

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Supply chain transparency hits the catwalk
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Neil Cornish, Ecosystem Development Manager at Tech Data UK, discusses the collaboration between the UK Fashion & Textile Association, IBM, the Future Fashion Factory and Tech Data UK, to develop a new technology platform designed to help drive both sustainability and profitability within the fashion supply chain.

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SDC Channel Summit promises valuable MSP insights

Conference Chair Ian Luckett outlines the content of the second virtual SDC Channel Summit event, taking place 10-11 May. A mixture of keynote presentations, roundtables and panel discussions promise to produce plenty of valuable insights for Channel companies dealing with the challenges and opportunities of digital transformation.

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Securing a seamless user experience

Emely Patra, RVP and Head of EMEA Customer Success Strategy and Architecture at MuleSoft, discusses the findings of the company’s recently published 2022 Connectivity Benchmark report, highlighting some of the obstacles to creating fully connected user experiences, and explaining how APIs and low code tools can help to address the major integration challenges which need to be overcome as part of a successful digital transformation strategy.

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The role of AI in tackling the threat of cybercrime
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James Brodhurst, Principal Consultant at Resistant.ai, discusses the significant, increasing threat posed to consumers and businesses by ever more sophisticated and agile cyber-criminals. The good news is that there’s a range of technology solutions available to mitigate the risks posed by cybercrime, Resistant.ai’s identity forensics being one of them.

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Sustainability becoming a major Channel focus

Michael O’Hara, Group Managing Director of DataSolutions, a distributor of transformational IT solutions, talks through the results of the company’s Channel sustainability stock-take survey, revealing how companies are losing out on contracts if they can’t demonstrate their environmental credentials, how the Channel is beginning to address its sustainability responsibilities and highlights the success of DataSolutions’ Techies Go Green initiative.

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The benefits of harnessing network data

Sudheer Matta, Vice President Product Management AI Driven Enterprise, Juniper Networks, shares some insights from the company’s recent virtual summit – Driven By Experience. A key theme was the importance of using a combination of data and AI, including AIOps, to help improve network resilience, reliability, security and, ultimately, performance.

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News

Infosys is working with Shell New Energies UK Ltd to accelerate adoption of immersion cooling services for data centres.
New architecture allows for seamless interoperability across Pentaho Data Integration, Pentaho Data Catalog, and Pentaho Data Storage Optimizer Versions 10.0.
Nearly all businesses (97%) have been targeted by email-based phishing attacks in the past year and two-thirds have suffered a ransomware attack – that’s according to a stark new report by leading cybersecurity provider, Mimecast, which has revealed the scale of the cybersecurity threat facing businesses today.
Intel’s next-generation AI accelerators will be supported by Vertiv™ liquid-cooled data center infrastructure solutions to help organisations accelerate AI adoption while achieving sustainability goals.

Expert Opinions

By Wayne Carter, VP Engineering, Couchbase.
By Kaustav Chatterjee, Director of Product Engineering at Tecnotree.
By Kelley Mullick PhD, Vice President of Technology Advancement and Alliances, Iceotope.
By Dr. Thomas King, Chief Technology Officer, DE-CIX.